Your Problems?

  • ED overcrowding, diversions and boarding?
  • Lack of available ICU and Med/Surg beds, patient misplacement?
  • Bumped or delayed elective surgical cases, backups in the PACU?
  • Excessive ED and OR waiting times?
  • Overburdened nurses, high overtime, excessive nurse vacancy rate?
  • Upset doctors, nurses, patients?

Our Solutions

  • Applying the science of operations management to patient flow
  • Separating different patient flows that are competing for the same resources
  • Smoothing artificial variability in patient flow in order to reduce peaks and valleys (to/from ED, OR, ICU, tele and routine units, cardiac cath)
  • Determining the optimal allocation of resources to meet current and future demand
  • Fully engaging physicians and nurses in patient flow improvements

Our Qualifications

Richard Siegrist, MBA, MS, CPA
President & CEO

Christina Dempsey, BSN, MBA, CNOR

Senior Vice President of Clinical Operations


Osnat Levtzion-Korach, MD, MHA

Clinical Project Director

Susan Madden, MS

Vice President of Analytics

 

Kenneth Larson, MD, Clinical Consultant

Nancy Kane, DBA, Board Member

Your Expectations

Patient Waiting Times:

  • Waiting time for emergent/urgent surgeries down 25% to 50%
  • Compliance rate with waiting time guidelines up to 90%+
  • Bumped surgeries virtually eliminated

Patient Placement and Boarding:

  • Patient placement in clinically preferred routine/ICU unit up by 20%+
  • ED and PACU boarding substantially reduced
  • Ambulance diversions significantly reduced

Volume, Revenue and Cost:

  • Surgical throughput up 20% to 40%
  • ED throughput up 5%+
  • Percent of case hours done during prime time up by 20%+ (reduced overtime)
  • Reduced patient length of stay

Quality and Satisfaction:

  • Fewer patient flow related medical errors
  • Enhanced patient, nurse, physician and staff satisfaction

Your Potential  Benefits

Annual ED visits:
Annual total admissions:
Annual surgical cases:
% surgical cases that are elective:
Number of operating rooms:
Average ED wait time (in minutes):
Average surgery wait time (in minutes):
# bumped surgical cases:
Nursing hours per patient day:
% of OR overtime:
Fill in what you know above

Next Steps